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The Value of VoIP – 1. Greater Flexibility

Traditional phone systems are no match for modern cloud communications.

To be fully operational, a business is no longer required to install multiple, costly lines and infrastructure for internet and telephone connections. Nowadays things can be done much more effectively with one internet connection which runs all platforms simultaneously, including telephones.

A cloud-based Hosted VoIP solution will allow your organisation to benefit from a whole host of innovative features that can increase efficiency and agility, as well as remove the high initial capital expenditure associated with traditional phone systems.

In this series of blog posts, we’ll highlight a number of key advantages associated with a cloud-based VoIP solution.

The first topic for discussion is Flexibility.

A traditional phone system is limited in its functionality, while cloud communications are able to deliver significantly more…

Ease of use:
Even for those with little technical knowledge, VoIP systems can easily be controlled and managed from a simple to use web interface, which is easy to set up and modify. User friendly configuration allows users to reroute calls to single or multiple locations, depending on specific circumstances. Conversely, making changes to a traditional PBX system requires in depth knowledge or an external administrator to manage.

Performance:
Much like buying a new car and driving it off the dealership forecourt, from the moment a new PBX telephone system is installed it begins to depreciate, in terms of value and features. With regular system updates, a hosted VoIP system means you can be sure you always have access to the latest features. No need to continually invest money on upgrading your PBX system when a significant new or enhanced feature is made available to the market. Keep pace with the latest technology updates as well as with your competition.

Scalability:
With a hosted VoIP solution, you can rest assured that you’re able to bolt on features and additional users in a flash. Similarly, if your business needs to scale back its operations, reducing the number of users or changing plan features is a simple affair.

Service length:
Another key consideration with telephone systems is service length. As well as requiring minimal capital expenditure, a cloud-based VoIP system is paid for via standard monthly instalments (which include call bundles and other elements), and typically has a much shorter contract length than traditional phone systems – anywhere from 3 years onwards. What’s more, with a VoIP system able to be relocated at a moment’s notice, there’s also no problem with moving office space as many times as you like during the contract.

Visit our Hosted VoIP page for more information on cloud communications.

Alternatively, to find out how we can help your business work smarter, please get in touch today via the form below.

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